Sorry to bother you. But on receiving the notice that the HYPNO case STL file is available, I purchased it. The link provided to me takes me to a link that says there is no shopify website available. Don’t know if the problem is SLEEPY’s or Shopify. HELP…
Continuing the discussion from Hypno Case .STL is Now Available:
Ah crap sorry about that… I resent the download link email via shopify, if this doesn’t work please reach out to firstname.lastname@example.org with this issue and we will make sure this is sent to you ASAP
Closing thread because issue was resolved via email. If there are any further concerns about this issue please email support.
Update for anyone experiencing this now:
We are still experiencing some issues with this due to a faulty Shopify plugin, we are currently trying to figure it out with support.
If you are missing a file please try your supplied link with the prefix " https://delivery.shopifyapps.com/" instead of " https://sleepy-circuits-shop.myshopify.com/ " provided in the email.
If this doesn’t work please proceed to email email@example.com and we will send you the proper link manually ASAP.
Just to update, this bug is now resolved! All digital products should provide the proper link in delivery emails. If you have any issues, just email us firstname.lastname@example.org